2019 Corporate Sustainability and Social Report

"Advancing a World in Motion is about driving the performance of our company, and how we develop our people, reduce our environmental impact and give back to the communities in which we live and serve. We do this by focusing on three critical areas: people, planet and community." – Tom Greco, President and Chief Executive Officer

ADVANCE IN ACTION

CULTURAL BELIEFS

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At Advance, we believe every Team Member has a role to play in determining our company culture. Having clearly identified Cultural Beliefs helps us all understand how we must think and act to position ourselves to reach our goals and put Advance on a path to success. Whether it's our written communications, the programs we create, or simply the daily interactions we have with each other, our Cultural Beliefs are embedded in everything we do. They are the behaviors that make Advance a great place for our Team Members to work and a preferred destination for our Customers to shop.

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CORNELIA CARR

General Manager, DC #10
RALEIGH, NC
- YEARS WITH ADVANCE: 6


When you ask her team to describe Cornelia's leadership style, they say Cornelia seeks to understand and continually improve. Two years into her role as general manager of the Raleigh distribution center (DC), she is creating an environment where Team Members are encouraged to Speak Up and advocate for change. Her success so far is undeniable. With a double-digit improvement in her organizational health scores this year, the Raleigh DC is becoming a center of excellence.

Cornelia's Team Members have embraced her focus on openness and transparency. These are leadership qualities she learned in large part from her mom – a strong woman in her own right who never shies away from a hard day's work and someone who always does her best to delight her customers at the restaurant where she works.

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RANDY FERREE

District Manager
Maryville, TN
- YEARS WITH ADVANCE: 21


Randy Ferree, a district manager in Tennessee, joined Advance as a part-time Team Member at the age of 17. At the time, he was looking to make some extra money and knew little about the automotive aftermarket. His dad's love of race cars and his desire to work in a place where he could interact with Customers helped inspire him to apply.

Randy quickly advanced in the company, first becoming an assistant manager in training, then being promoted to assistant general manager two years later. Randy opened his first store as a general manager in 2004. Over twenty years later, Randy continues to excel in his role as district manager. His advice to others is simple – figure out what you want to do, find a mentor who can help and be patient. Change doesn't always happen overnight.

Randy's story is a great example of living our Move Forward Cultural Belief, building trust and collaboration with his team at every turn.

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WANDA RIVERA

Vice President, Field Operations
Puerto Rico
- YEARS WITH ADVANCE: 26


Esté siempre dispuesto a preguntar y aprender. Esté dispuesto a aceptar asignaciones nuevas y nunca subestimar su capacidad para hacerlas. Y actúe como si ya hubiese logrado el próximo nivel, porque con determinación lo logrará un poco más rápido de lo que nunca hubiese imaginado.

Always be willing to learn and ask questions. Be willing to take on new assignments and never underestimate your ability to get them done. And step up as if you've achieved your next role, because with determination you'll land that title faster than you could have ever imagined.

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ANGIE COOPER

Manager, Professional Loyalty Program
RALEIGH, NC
- YEARS WITH ADVANCE: 21

"Never give up and do everything you can to set yourself apart."
That's excellent advice from Angie Cooper, manager of Advance's professional loyalty program.

Two decades ago, Angie's car broke down and her lack of knowledge to fix it made her feel powerless. This experience fueled Angie's desire to learn everything she could about cars, even earning an Automotive Service Excellence certification.

It also resulted in Angie's hiring as a part-time driver and cashier at Advance. Fast forward 21 years, and Angie is still learning and advancing. She is a shining example of how Team Members Take Action to achieve their goals.

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JACK HOOVER

Director, Supply Chain
East Winchester, Virginia
- YEARS WITH ADVANCE: 13


"If we fail to deliver, it's because we, as leaders, haven't supported our people."

Meet Jack Hoover, a director in our Advance supply chain. Jack was first introduced to Advance through his local Carquest store, where he ordered parts for his job at a local garage. He eventually found his way into the company as a warehouse supervisor and moved around several times to manage various warehouses within the company, increasing his responsibilities with each move.

As a manager, Jack believes in building a great culture and putting people first. Processes and equipment are important, but the investment he makes in his people always yields the highest return. Jack is committed to training, mentoring, and empowering his Team Members to go beyond what they think they can achieve. And in return, his Team Members deliver time and again.

Thirteen years later, Jack still lives our Grow Talent Cultural Belief every day.

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KIWANDA STANSBURY

Director, Inclusion and Diversity
RALEIGH, NC
- YEARS WITH ADVANCE: 2.5

If you ask Kiwanda Stansbury where her interest in inclusion and diversity began, she'll tell you, "I didn't choose a career in this field. In many ways, it chose me!"

As a college student, Kiwanda experienced her first challenges with inclusion and belonging. She quickly identified the need to create a space where women of color could feel included and could be their whole self. She created Sisters of the Roundtable (SORT), a student resource group for women of color that still thrives on campus 20 years after creation. Her experience leading SORT along with her concentration in philosophy shaped her perspective on the importance of inclusion and the many sides to diversity, and she still draws on these experiences to help guide her career at Advance.

Kiwanda has dedicated her work to Champion Inclusion, and every day she strives to create an environment where every Team Member is consciously thinking about inclusion and diversity and how they can make it part of their story.

 


SAFETY

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8%
Reduction in Total Recordable Injury Rate
17%
Reduction in Lost Time Cases
18%
Reduction in Auto Collision Cases
24%
Reduction in Restricted Cases

 

PLANET

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At Advance, we know our stewardship of the environment is inextricably linked with our business success, and it will only grow in importance. That's why we focus on doing our part to reduce our environmental impact across all aspects of our operations.

 

ENERGY CONSERVATION

Over the last several years, we have developed many forward-thinking strategies in the areas of energy conservation and recycling, and we're seeing substantial results from our actions. This includes an 11% increase in energy saved, converting over one million light bulbs to LED bulbs and reducing our carbon emissions.

RECYCLING PROGRAMS

In 2019, we met our recycling goals in the major categories of oil and batteries, and continued to grow our cardboard, stretch wrap and scrap metal recycling programs. Importantly, we also improved the type of materials we are using and moved to higher quality materials that result in lower volumes being used.

 


 


CORPORATE GOVERNANCE HIGHLIGHTS

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89 percent of our directors are independent

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Annual election of all directors

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Board policy on CEO succession planning

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Robust stock ownership guidelines for directors and executive officers


 

AWARDS AND RECOGNITION

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HRC logo

HRC CORPORATE
EQUALITY INDEX SCORE »

Advance proudly joined major American businesses participating in the Human Rights Campaign's Corporate Equality Index for LGBTQ-inclusive workplace policies and practices. With a score of 90 out of a possible 100, Advance achieved the highest ranking among our industry peers.

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CDP SCORE »


In 2019, we joined the global nonprofit CDP and scored a "B" rating in the organization's annual climate change report. This is one of the highest possible scores a company can achieve in its first year.


Good360 logo

Good360 »

Advance Auto Parts was presented with the Good360 Circle of Good Award in recognition of our alignment with nonprofit partner Good360's mission of transforming the lives of those in need through the distribution of critically needed goods. The award highlights our commitment to responsible business practices, giving those in need a hand up and keeping usable parts and supplies out of landfills.


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